All visitors who bought a Friday day ticket before we announced the Code Red measures on June 25, 2026 at 22:00 have received an email from us to claim a Saturday or Sunday compensation ticket. You can redeem it through the link in that email. Please note that Saturday tickets are limited and are available on a first come, first served basis.
The email has been sent to all eligible Friday day ticket holders, so please make sure to check your spam folder as well.
If you bought your Friday ticket after the Code Red measures were announced on June 25, 2026 at 22:00, the purchase was made with the adjusted opening times already known. In that case you are not eligible for a compensation ticket.
If you have a 4 Day Ticket, you will be compensated in a different way. We are still working out the details of this and will share more after the festival.
